Privacy Policy
Who we are
FCP Wines (First Class Products Oxford Limited) is committed to upholding your confidence and trust, and therefore employs the following policy to protect any information provided to us. It is FCP Wines’ (First Class Products Oxford Limited) policy that any information provided by you is private and confidential. The information you provide is held in a secure location and is only accessible by the relevant staff for the purpose in which it was intended. Some information may be used from time to time to contact you (or your company) about FCP Wines’ (First Class Products Oxford Limited) products, services or offers. Under no other circumstances will we transfer, sell or pass-on personal information.
Our website address is: www.fcpwines.co.uk
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
The type of information we collect
We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, address and email) and payment details (including credit card information).
How we collect information
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated.
Why we collect personal information
We collect such Non-personal and Personal Information for the following purposes: To provide and operate FCP Wines services; To provide our site Users with ongoing assistance and support; To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; To comply with any applicable laws and regulations.
How we communicate with site visitors
We may contact regarding your order, to notify you of a payment problem or a shipping delay. Or we may contact you for the purpose of marketing or to poll your opinions through surveys or questionnaires. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you don’t want us to process your data anymore, please contact us at sales@fcpwines.co.uk or send us mail to: Unit B4, Grange Court Business Park, Abingdon, OX14 3NB.
Where we send your data
Visitor comments may be checked through an automated spam detection service
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sales@fcpwines.co.uk or send us mail to: Unit B4, Grange Court Business Park, Abingdon, OX14 3NB.